Skip to main content

Promoters: How to Add Guests to a Guest List

Add one or multiple guests to an event guest list in the XCEED Pro app using Offline Sales, and send them their QR code ticket instantly.

XCEED Support Team avatar
Written by XCEED Support Team
Updated this week

If you’re promoting an event and need to manually add people to the guest list (for example, friends of the brand, VIPs, or last-minute names), you can do it directly from the XCEED Pro app using Offline Sales.

Agenda

  1. Before you start

    1.1 What you need

    1.2 Important rules

  2. Add a guest to the guest list (step by step VIDEO)

  3. Add guests to the guest list (step by step guide)

    3.1 Single transaction

    3.2 Multiple Trasnactions

    3.2.1. If You Didn’t Add An Email

1. Before you start

1.1 What you need

  • Promoter access to the event in XCEED Pro

  • The guest list offer must be active and have available spots

1.2 Important rules

  • You can only add people to the guest list using this flow.

  • Paid tickets should be bought by clients directly through your promoter link.

2. Add guests to the guest list (step by step VIDEO)

Single transaction

Multiple transaction

3. Add guests to the Guest List (step by step)

  1. In XCEED Pro, click the Action button (+ -> Bottom-center).

  2. Select Off-line sales.

  3. Choose the event, the ticket type, the channel, and any add-ons (if applicable).

3.1. Single transaction

Use this to add one person and assign one or more tickets under the same name and email by filling in the fields.

  • If your offer is not nominative and doesn’t require extra information fields, you can add a list of people in bulk.

3.2 Multiple transactions

Use this to add many people at once by pasting a list of names and emails (with the needed ticket amounts per person):

  1. Choose Multi-invite.

  2. In the text box, add one invitation per line, using any of these formats:

    • Name (mandatory)
      Example: Xxxxx Yyyyy → creates 1 invitation

    • Name + quantity
      Example: Xxxxx Yyyyy 3 → creates 3 invitations

    • Name + “+quantity”
      Example: Xxxxx Yyyyy +4 → creates 5 invitations

    • Name + email (optional quantity can be included or not)
      Example: Xxxxx Yyyyy xxxxx@xceed.me → creates 1 invitation and sends it to that email

  3. Click save

3.2.1. If You Didn’t Add An Email

If no email was included, you can still:

  • Download the invitation PDF later from your customer list and send it manually, or

  • Ask the guest to give their name at the door.

If you have any other questions check our FAQ page (https://support.xceed.me/en/collections/747037-help-center-organizers) or contact support@xceed.me

Did this answer your question?