Xceed

Maria Pia

Luca Papaleo

Miguel Ramirez

Information & tutorials about organizing an event with Xceed Pro

🇬🇧 Help Center - Organizers

Introducing the Xceed Pro App

​ Follow these steps and your event will be up and running in no time.

Create and manage your event now! - Xceed Pro

Your new event report: How to check event performances by date, channels and teams

Share your event report (view only mode)

Marketing & Promotion: How to create and manage Tracking Links

Creating Door Director or Door Managers

Create Artists on Xceed and link them to your event and sell via Spotify

How to install the Xceed Online Sales Plugin

How to set up your company and venue

Decide the level of access your team members have to help manage ticketing effectively

What type of permissions can I give my team?

Payments & Invoicing

How to recover you password

Log in to your Nightgraph profile and start managing your events!

🪩 General Set Up

Clara

🎫 Admissions

How to create a promo code

Sales trigger - Opening and closing your sales

Export the tickets sold to import them in other platforms

How to export tickets to other ticketing platforms

Import the tickets you sell on other platforms or offline into Xceed and scan them all with our Door Management App!

How to import tickets from CSV file

Use our new Add-ons tool, and offer extras and services that your customers can pay for in the checkout process!

Sell complementary products and services as add-ons to your admissions

How to create offer presets: Avoid creating the same offer multiple times

Grow your data base and let your guest know when your tickets go on sale

Allow your guest to Pre-Register for your events

💡 Admission Features

How to resend and dowload a booking (New Report)

Refund your customers in a matter of seconds from Xceed Pro

How to refund a ticket

How to create group tickets

Say hi to a real game-changer, Xceed presents: Passes.  
A new and powerful tool set to redefine the way you connect with your audience.

How to create passes

🎟️  Tickets

Set up your VIP/Tables reservations floorplan. Manage all your bottle service reservations through our advanced Table Management system.

How to set up your Floorplan

Create a Down Payment for your Bottle Service

🍾 Bottle service

How to send out invitations

Off-line Sales

Box office sales

How to add a guest to your event

🏷️ Free/ Off-line tickets

Learn how to manage your numbers easily with Xceed Pro

How to view statistics and reports of your events

How to get my sales recap

How to analyse your customers

Google Analytics tracking with the xceed widget

📊 Analytics

Quick guide, how to use Xceed Pro to promote events and check current event statistics and information

Promoters: How to use Xceed Pro

Here is how you, as a promoter, can add 1 or more guests to a guest list of an event using the Xceed Pro App.

Promoters: How to add guests to a guest list

Team Leaders: How to Add Promoters to Your Team

Check in your guests using our club management tool, the Xceed Access App.

Door Manager - Check-In Guests with the Xceed Access App

Door Manager: Xceed Pro Access

Use all the promotional tools we offer you.

📣Xceed Pro for Public Relations and Door Managers

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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