Skip to main content

How to set up your company and venue in XCEED Pro

Setting up your company and venue correctly in XCEED Pro is the first step to selling tickets and managing events.

Miguel Ramirez avatar
Written by Miguel Ramirez
Updated yesterday

This guide walks you through the process so your account is ready to go from day one.

1. Create your company

Your company represents the legal or organisational entity behind your events (promoter, club, collective, or brand).

1.1 Access company creation

  1. Log in to XCEED Pro.

  2. Click Settings in the bottom-left corner.

  3. Select Info.

1.2 Fill in company and billing details

1.2.1 Add the company information:

  • Company Public name (aka: commercial name)

  • Registered business name

  • Registered complete address

1.2.2 Add your billing information

  • Bank Account Holder (has to be the same as the Registered business name)

  • IBAN

  • Country

  • BIC/SWIFT

  • Contact details of the finance department of your company

Make sure this information is accurate, as it’s used for contracts, invoices, and payouts.

1.3 Save your company

Once completed, click Save. Your company is now created and can be linked to venues and events.

Make sure you don't have any notification of information missing

2. Edit your venue

A venue is the physical location where your events take place. Each venue must associated to a company and a company can operate in many venues

2.1 Edit your venue

Editing venues is not allowed to any event organiser. You can only change venue details if you are the venue owner. If you are not please contact support@xcee.me and we will help you edit the venue.

If you have permission to edit your venue

  1. Go to Settings.

  2. Click Venues.

  3. Change the venue details

    • Name

    • Address

    • Description

    • Vibe/ Atmosphere

    • Dress code and age

    • Type of music

    • Logo

    • Pictures

3. Add an existing venue to your account or creating a new one

If you have seen the venue you are working with already on XCEED please contact support to add it to your profile

If you need a new venue created and added to your profile send its details to support@xceed.me:

  • Name

  • Adress

  • Short description (if possible)

  • Logo

  • Pictures


If you have any questions or need more help, contact XCEED Support and we’ll assist you.

Did this answer your question?