Xceed

Xceed Pro allows you to assign different types of permissions to your team members.

Has full access to the club operations and all its statistics, reports and customer data. 

Can add and manage users as well as promoters. 

Its the only role that can change company data.

- Has full access to the club operations and all its statistics, reports and customer data. 
- Can add and manage users as well as promoters. 
- Its the only role that can change company data.

Has full access to club operations, including creating and editing events and offers, resending and refunding tickets.

Can view all statistics, reports, and customer data.

- Has full access to club operations, including creating and editing events and offers, resending and refunding tickets.
- Can view all statistics, reports, and customer data.
- Can add and manage promoters.

Has full access to club operations, including creating and editing events and offers.

Cannot access statistics, reports, or customer data.

- Has full access to club operations, including creating and editing events and offers.
- Cannot access statistics, reports, or customer data.
- Can add and manage promoters.

Has view-only access to all company events, statistics, reports, and customer data.

Cannot edit events or process refunds, resends, or ticket downloads.

- Has view-only access to all company events, statistics, reports, and customer data.
- Cannot edit events or process refunds, resends, or ticket downloads.

Acts as a team leader for all team leaders.

Can view all tickets sold and filter them by teams.

- Acts as a team leader for all team leaders.
- Can view all tickets sold and filter them by teams.
- Cannot edit events or process refunds, resends, or ticket downloads.

Has access to the Xceed Access app to scan and refund tickets at the door.

Can view, but not edit, guest lists and tickets.

More information, <a href="https://support.xceed.me/en/articles/3285663-check-in-at-the-door-with-nightgraph-door-access-2-0-app" rel="nofollow noopener noreferrer" target="_blank">here</a>

- Has access to the Xceed Access app to scan and refund tickets at the door.
- Can view, but not edit, guest lists and tickets.
- Can conduct box office sales. 
- More information, <a href="https://support.xceed.me/en/articles/3285663-check-in-at-the-door-with-nightgraph-door-access-2-0-app" rel="nofollow noopener noreferrer" target="_blank">here</a>

Has access to the Xceed Access app to scan tickets at the door.

- Has access to the Xceed Access app to scan tickets at the door.
- Can view, but not edit, guest lists and tickets.
- Cannot refund tickets
- Can conduct box office sales.

Can view and download all company event statistics, reports, and customer data as a CSV file.

- Can view and download all company event statistics, reports, and customer data as a CSV file.
- Cannot edit events or process refunds, resends, or ticket downloads.
- Cannot add users or promoters.

Can resend, download, and refund tickets.

- Can view events and customer data.
- Can resend, download, and refund tickets.

Can view events and sales made on their own channel and those belonging to their team.

<a href="https://support.xceed.me/en/articles/1508846-marketing-promotion-how-to-create-and-manage-tracking-links" rel="nofollow noopener noreferrer" target="_blank">Learn how to add team leaders or promoters to your company here</a>.

<a href="https://support.xceed.me/en/articles/10369104-team-leaders-how-to-add-promoters-to-your-team" rel="nofollow noopener noreferrer" target="_blank">As a team leaders se how too add team members and see sales reports here</a>.

- Can view events and sales made on their own channel and those belonging to their team.
- <a href="https://support.xceed.me/en/articles/1508846-marketing-promotion-how-to-create-and-manage-tracking-links" rel="nofollow noopener noreferrer" target="_blank">Learn how to add team leaders or promoters to your company here</a>.
- <a href="https://support.xceed.me/en/articles/10369104-team-leaders-how-to-add-promoters-to-your-team" rel="nofollow noopener noreferrer" target="_blank">As a team leaders se how too add team members and see sales reports here</a>.

Can view events and only the sales made on their own channel.

<a href="https://support.xceed.me/en/articles/1392239-promoters-how-to-use-xceed-pro" rel="nofollow noopener noreferrer" target="_blank">How to use Xceed Pro as a promoter</a>.

<a href="https://support.xceed.me/en/articles/10368974-promoters-how-to-add-guests-to-a-guest-list" rel="nofollow noopener noreferrer" target="_blank">How to add people to a guest list as a promoter</a>.

- Can view events and only the sales made on their own channel.
- <a href="https://support.xceed.me/en/articles/1392239-promoters-how-to-use-xceed-pro" rel="nofollow noopener noreferrer" target="_blank">How to use Xceed Pro as a promoter</a>.
- <a href="https://support.xceed.me/en/articles/10368974-promoters-how-to-add-guests-to-a-guest-list" rel="nofollow noopener noreferrer" target="_blank">How to add people to a guest list as a promoter</a>.

How to View and Manage Role Permissions

Go to your Company Settings and click on Manage Users

Select the specific user role you want to review (e.g., Operations Manager).

1. Go to your Company Settings and click on Manage Users
 
 
 
 
2. Select the specific user role you want to review (e.g., Operations Manager).
 
 
 
3. View all assigned permissions.

4. As an Admin, you can update a user’s role at any time:

Click the three-dot menu next to the user’s email and select Edit.

- Click the three-dot menu next to the user’s email and select Edit.

Choose the new role and click Save.

- Choose the new role and click Save.

Decide the level of access your team members have to help manage ticketing effectively

User Roles and Permissions

How to View and Manage Role Permissions