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Creating Door Director or Door Managers

Create a profile for your door managers

XCEED Support Team avatar
Written by XCEED Support Team
Updated today

You can check-in guests quickly by downloading our XCEED Access App app in the Play Store or App Store. Thanks to it, you will know how many customers attended the event, at what time they got in and you will also get more valuable insights.

This is how you set up door managers and staff on XCEED Pro website.

As an admin user in your venue or organisation, you can check in guests by logging in the XCEED Access app with your email and password.

You can also set up a user which only purpose is to check in guests, without having access to other information like revenue of the event. That user is called Door Manager or a Door Director.

This is how you set up door managers and staff on XCEED Pro website :

Step 1. Click on manage users

Step 2. Click on add new user

Step 3. Fill in the name and email of the user and chose the role Door manager or Door Director

P.S.: The difference between a door manager and a door director is that a director can refund tickets at the door and a manager can't. See more information about the different user roles here

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