You can check-in guests quickly by downloading our Nightgraph Club Manager (not the Xceed app) app in the Play Store or App Store. Thanks to it, you will know how many customers attended the event, at which hour and you will also get more valuable insights.

Any user in your venue or organization can check in guests login in the NightGraph app with their email and password.

You can also set up a user which only purpose is to check in guests, without having access to other information like revenue of the event. That user is called Door Manager

Here's an example of a Director (who can check in guests and see revenue, tickets, stop sales, etc) and a Door Manager profile, who just can check in tickets.

If you want to add more door managers with their own email, click add user and follow those steps.

The recap emails feature sends a email to all people in your organization when the last sales of tickets close. This means that if you are selling tickets/guestlist until 01.00 am (for example) at 1.01am you will receive a pdf recap with all your sales.

Once you download the app, you will find the login screen.

Then, enter your password and if you forgot it, simply click Forgot your password? to reset it.
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Below is a screenshot of an Xceed digital ticket. All Xceed customers who enter their email will receive their tickets in this format. All entries include a QR code that can be used to register them with the Nightgraph Club Manager application.

PDF email version:

APP version:

Click on the event title from the app and you will be redirected to the guest list

  After clicking on the event, you will find the following screen:

If you click on a name you will be able to register that name manually. Next to the name you will see the number of listed attendees or tickets that that person has purchased. You can also register attendee using the QR code scanner in the application:

You can check in a guest manually by clicking on the corresponding guest list and adding the number of guests by clicking on the icon on the right depending on the genre.

Click on the image of the QR scanner and start scanning the tickets.
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A green sign will appear indicating the number of attendees left to check on that booking.

If the ticket has already been scanned, you will be shown a yellow sign with the message "Ticket already scanned" and the time it was scanned.

If the ticket is not valid for the event you will see the following message in red.

When all tickets in a booking have been scanned you will see a message on the screen telling you that the booking is complete.

It can happen that you have clients that don't have a reservation but you still want to keep control of the access and who is in your event. Click on the Show Ups tab at the bottom right of the screen.

Add guests manually according to their gender and the type of ticket you want to provide (Free or Extra). By clicking on "Extra" you can define the price of the ticket.

You can add guests by the promoters name directly in the app by clicking on Promoters and choosing the name of the promoter. The number of guests each promoter brings is also displayed on your Nightgraph control panel.
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2.6 Filters

At the top right of the app you will find several useful filters. You can filter by type of entry or by sales channel.

2.7 Options

From the events tab click on the wheel to access your options.
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The advanced check-in allows you to differentiate between "male and female" attendees and the "Special" check-in allows you to add an extra field for your VIP clients that will always be at zero cost.

You can also activate and deactivate the option of Refund at the Door.
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