This feature is especially helpful for events with many admission options — for example general tickets, VIP tiers, tables, add-ons, or guest lists — allowing customers to browse cleanly and choose faster.
Admission Groups lets you:
structure your offers clearly in the sales flow
control the order of groups and items
help customers find the right ticket faster
This improves the user experience and can help boost conversions.
1. What Admission Groups Does
When you use Admission Groups, customers see offers organised under clear section headings (e.g.: General Tickets, VIP Access, Camping Passes). Groups can be collapsed or expanded so customers can quickly focus on the offers they care about.
This feature is ideal when:
you have many ticket types or access levels
you want to separate ticket tiers (e.g., early bird, standard, late release)
you sell distinct categories like VIP, table zones, general access and one or more day accesses
2. How to Group New Admissions
1. In XCEED Pro, go to edit your event and open the Offers tab. Create a new admission (ticket, guest list, pass, etc.).
1.2 Click the three dots next to the offer and choose “Add to group.”
1.3 Select Create a new group and enter a group name that makes sense (e.g., General, VIP, Camping, Friday Pass).
1.4 Repeat this for each admission you want to group.
You can create multiple groups and adjust the order of both groups and offers by dragging and dropping.
3. How to Group Existing Admissions
If your event already has offers set up:
1. In the Offers tab of your event, click the three dots next to Tickets. Click on "Create a new group" and name it.
2. In the Offers tab, click the three dots next to any offer.
3. Choose “Add to group.” and chose the group you just created
4. What Customers See
Once grouped, your event sales page will display offers under the group headings you defined. Customers can:
quickly navigate categories
collapse or expand groups to focus on relevant access types
shop more efficiently, reducing decision fatigue
5. Best Practices
Use descriptive group names that match how customers think about access (e.g., General Admission, VIP Tables, After Party).
Order groups from most to least popular (for many events, General Tickets first, then VIP/Table).
Limit the number of groups to avoid overwhelming customers — group broadly when possible.
If you need help organising your admissions or want recommendations for your event setup, contact XCEED Support