If your VIP/table offers are pricey, down payments let you secure reservations while keeping door settlement simple. You’ll set the deposit when creating the bottle service offer, and then confirm the remaining payment during check-in.
1. Create The Bottle Service Offer With Down Payments Enabled
In XCEED Pro, go into your event: Offers → Create admissions → Bottle Service.
Fill in your offer details (name, colour, size, availability, description, and total price).
Tic the box enable Accept down payments.
Set the down payment amount you want to charge at booking (the remaining amount will be paid at the door). Example: total price €100 + down payment €20 → €80 due at the door.
Click Create to publish the offer.
You can also create downpayments for tables that have been created previously as long as non are sold yet
2. What The Guest Receives
In the purchase process the buyer clearly see that the price charged is a downpayment and the rest needs to be settled at the door
The guest’s ticket/PDF will clearly show the down payment conditions and remaining balance.
3. Confirm The Remaining Balance At The Door
Scan the ticket at the door using the check-in app.
The ticket can show as valid (green), while also displaying the remaining amount to pay in the black box.
Tap the button of the remaining-balance area to open the payment confirmation.
Click Confirm to mark the remaining balance as paid — the ticket is now fully paid and checked in
If you have any other questions check our FAQ page (https://support.xceed.me/en/collections/747037-help-center-organizers) or contact support@xceed.me