Use this feature to launch club nights, festivals, private parties, or VIP experiences, manage ticketing and guest lists, and control visibility across your sales channels.

1. Create your event
   1.1 Access event creation
   1.2 Fill in the event information
   1.3 Visuals and description
   1.4 Additional event settings

2. Add your sales products (offers)
   2.1 Types of offers
   2.2 Offers on sale for general public
   2.3 Offers order

3. Publish your event

4. What your clients receive

5. Check-in clients at the door

Log in to your XCEED Pro account and click on Create Event.

1.2.1 Event title: Choose a clear title for your event. Do not use capital letters in the title.

1.2.2 Event time: Define the event duration.

1.2.3 Location: Decide if you want to announce your event location right away or keep it a secret and reveal it later

Important:
If your event runs from Friday night to Saturday, set the start time to 23:59 on Friday.
Setting it to 00:00 would mean the event starts at the beginning of Friday, which is a common mistake.

1.3.1 Image/video: Upload a high-quality image/ video

• 960 × 960 px recommended

• 1920 × 1080 px can also be used

This image/video will be public on XCEED, so use a clean design with artist names and key information.

1.3.2 Event Description:Add the event description in the available languages: English, Spanish, French, Italian, Portuguese, German and Catalan. English is strongly recommended for international audiences. Use this space to explain what makes your event worth attending.

Configure the rest of the event details:

• Music genres

• Vibe

• Artists

• Dress Code

• Age

• Opening hours

Click Continue once everything is completed.

Add offers to you event on the Offer tab by clicking on create admission

You can sell your event using three types of offers:

• Guest List

• Tickets

• Bottle Service

You can create them from scratch every time or use preset options you might have already created. See here how to create presets here

2.1.1.1 Basic Information

Set ticket name, price, quantity, sales start and end time and add a description of what is included.

Tip1: Set up different sales start and end time using triggers (see more here)

You can also enable translations so that your client see your ticket name and description in all the languages you fill it in (Spanish, Italian, French, Portuguese, German and Catalan)

2.1.1.2 - Visibility

Decide who can sell your offer and how. By default all your sales channels can sell online. You can create offers only accessible in some channels with our without and access code.

Offline sales channel can import tickets sol in other platforms or other events

Online and Offline sales allow your sales channels to sell normally online but also at the box office, walk-ins or generally offline

2.1.1.3 Add-ons

Use the add-ons section to sell complementary products to your tickets. Learn more on how to create add-ons here

2.1.1.4 Advanced settings

Advanced setting include giving your offers a certain validity (they are by default valid throughtout the whole event), deciding when the low ticket threshold starts

2.1.1.5 Check-out form

At the check out form you can decide if your tickets are nominative and what kind of information you want to collect from your clients. All fields can be set as required or optional and more fields can be created

There are 2 types of tickets:

• Transferable tickets: Unique QR codes but only the name and info of the buyer is recorded. This is enabled by default on XCEED.

• Nominative tickets: Besides unique QR codes, each ticket inside a booking has the personal details of the event goers not only form the buyer.

Remember: The faster the purchasing process the higher the conversions so only request extra information or nominative tickets if you really need this

2.1.1.6 Appearance

Decide what colour you want your ticket to have on your event page

2.1.1.7 VAT

Set the VAT percentage applied on the ticket and have it shown on the PDF of your client

Create a guest list that users can subscribe to. You can add a price to be paid at the door and include a description.

Use this option to sell tables or bottle services. Remember to set up how many people can access each table.

You can also attach a floor plan to show how your tables are set up (see more here for a simple floor plan or here for an interactive one) or define down payments for high priced tables (see more here).

If an offer is set to On Sale and Online, it will appear in the event link, your website (in case you have our Widget installed) and any promoter-sales channel link.

You can manually change the status of an offer at any point:

• Sales ended - Appears on your event page but not available for purchase as time to buy them has passed

• Sold out - Appears on your event page but not available for purchase as all quantities have been sold already

• Hidden - Doesn't appear on your event page

You can reorder your offers at any time:

1. Click Edit

2. Go to Offers

3. Drag and rearrange the offers as needed

You can change the order of individual offers or the section and group. See more here

You can:

• Save the event as a draft to publish later

• Publish immediately

• Schedule it for a later date and time

Once published, your event is live and ready to sell.

If you set your event as private it will be on sale but only with direct links to it. It will not appear on the XCEED market place or on your general (all-events) promotor channels

After completing payment, customers receive:

• A success confirmation page

  

• An email with the ticket PDF

  

• The option to add tickets to Apple Wallet or Google Wallet

Using XCEED Access, staff can scan tickets (Check how to use it here)

If you plan on using any other checking software you can also download all the QR codes in a CSV. format to import.

Your are all set up and ready for a successful event.

If you have any other questions check our FAQ page or contact support@xceed.me