🪩 General Set Up
Add users to your company with different permissions
XCEED Pro lets you control exactly what each team member can see and do. This article explains the different permission levels so you can give your te...
How to install the XCEED Widget
This guide explains how to install the XCEED widget step by step so your customers can browse and buy tickets without leaving your site. This translat...
Create artists on XCEED, link them to your event, and sell via Spotify
Use this feature to boost visibility for your event by connecting artists’ music, improving SEO, and letting fans buy tickets directly from the artist...
Create Door Directors and Door Managers
This feature lets you give specific people (door staff) the ability to scan tickets and check in guests at your event, without exposing sensitive data...
Share your event report (view only mode)
This feature is useful when you work with promoters, partners, or external teams who need visibility on event performance but shouldn’t be able to cha...
Your Event Report: Check Event Performance by Date, Channels, and Teams
Need to understand what’s actually driving your event sales? The Event Report makes it quicker to filter performance, spot your best offers and channe...
How to set up Audience Republic integration on XCEED
Audience Republic is a CRM and marketing platform specifically designed for live events, including festivals, conferences, sports, and theatre perfor...
Customize how currencies are displayed in XCEED PRO
Currency Settings are a per-user preference . They affect how prices are rendered everywhere in XCEED PRO — analytics, reports, tables, charts, booki...
Payments & invoicing in XCEED Pro
XCEED allows you to update your company details, track incoming payments, understand payouts, and access XCEED invoices without manual reconciliation....
How to set up your company and venue in XCEED Pro
This guide walks you through the process so your account is ready to go from day one. Your company represents the legal or organisational entity beh...
Create and manage your event - XCEED Pro
Use this feature to launch club nights, festivals, private parties, or VIP experiences, manage ticketing and guest lists, and control visibility acros...
How to create and manage sales channels
Sales channels allow you to identify the source of a ticket sale . They are used to: Track sales by promoter or partner Measure campaign performance ...
How to recover your password
Use this if you can’t remember your password or your login attempt fails. It’s useful for both organisers and buyers who need quick access to their XC...
Resell ticket of your events on XCEED
There will always be ticket resales on your event, specially if its sold out. Make it safer for your clients and better for you by using the XCEED res...