Use this feature to launch club nights, festivals, private parties, or VIP experiences, manage ticketing and guest lists, and control visibility across your sales channels.

Log in to your XCEED Pro account and click on Create Event.

1.2.1 Event title: Choose a clear title for your event. Do not use capital letters in the title.

1.2.2 Event time: Define the event duration.

Important:
If your event runs from Friday night to Saturday night, set the start time to 23:59 on Friday.
Setting it to 00:00 would mean the event starts at the beginning of Friday, which is a common mistake.

1.3.1 Image: Upload a high-quality image

This image will be public on XCEED, so use a clean design with artist names and key information.

1.3.2 Event Description: Add the event description in the available languages: English, Spanish, French, Italian, Portuguese, German and Catalan. English is strongly recommended for international audiences. Use this space to explain what makes your event worth attending.

Configure the rest of the event details:

Click Continue once everything is completed.
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Add offers to you event on the Offer tab by clicking on create admission

You can sell your event using three types of offers:

Create a guest list that users can subscribe to. You can add a price to be paid at the door and include a description.

Set ticket prices, descriptions, sales start and end, validity of offer and quantity limits.

Creating group tickets is also possible. Check how to do it here

Use this option to sell tables or bottle services. Remember to set up how many people can access each table.

You can also attach a floor plan to show how your tables are set up (see more here) or define down payments for high priced tables (see more here).

Tip1: You can give your offers a custom name and colour by clicking on the pencil or the paint bucket icon.

Tip2: Add a description to your offer with what it includes in different languages

Tip3: Set up different sales start and end time using triggers (see more here)

Tip4: Add a specific time slot for the validity of an offer to facilitate door control (by default an offer is valid throughout the event)

Tip5: save time by creating offer presets and avoid repetitive work when creating your events (see more here)

If an offer is set to On Sale and Open, it will appear online, in the event link, your website (in case you have our Widget installed) and any promoter-sales channel link.

You can manually change the status of an offer at any point:

Offer status will change automatically as they reach their triggers.

You can make some offer only available for selected people or groups:

If an offer is set to Import Only, promoters can add guests via XCEED Pro (See more here), but customers cannot buy it online.

You can also limit which promotores can add guest and how many.

For all tickets bought on XCEED the buyer needs to input his name and email. As an organiser you can ask for any other personal details (example: ID, phone number, age, nationality, etc...)

There are 2 types of tickets:

Remember: The faster the purchasing process the higher the conversions so only request extra information or nominative tickets if you really need this

You can reorder your offers at any time:

You can:

Once published, your event is live and ready to sell.

If you set your event as private it will be on sale but only with direct links to it. It will not appear on the XCEED market place or on your general (all-events) promotor channels

After completing payment, customers receive:

Using XCEED Access, staff can scan tickets (Check how to use it here)

If you plan on using any other checking software you can also download all the QR codes in a CSV. format to import (See more here).

Your are all set up and ready for a successful event

If you have any other questions check our FAQ page (https://support.xceed.me/en/collections/747037-help-center-organizers) or contact support@xceed.me
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